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Below you'll find some common Questions /
Answers
FAQ - Table of
Contents
1.
What size bottles do
you offer?
2.
How many bottles are in a case?
3.
What type of bottles do you have?
4.
What kind of caps
do you offer?
5. Can I mix and match
different size bottles?
6.
How long is the shelf
life of the bottled water?
7.
Are the
labels Waterproof?
8.
Is it easy to design
a label?
9. Who proofs the
labels?
10. Is there a minimum order?
11. Do I receive the entire order at
once?
12.
Are there any set-up fee's?
13. What are your Payment Terms?
14.
How long will
it take to receive my Order?
15.
Where do you deliver to?
1.
Q. WHAT SIZE BOTTLES DO YOU OFFER?
A. We offer 8oz, 12oz, 16.9oz (1/2
Liter), 20oz & 1 Liter Bottles.
2.
Q. HOW MANY BOTTLES ARE IN A CASE?
A. All Sizes (except 1 Liter) are packaged
24 bottles per case.
(1 Liter
bottles are packaged 12 bottles per case)
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3.
Q. WHAT TYPE OF BOTTLES DO YOU USE?
A. We use the highest-quality, recyclable
PET bottles. Our Bottles
are extra
heavy-weight, to ensure a professional look, feel
and extra durability.
4.
Q.
WHAT KIND OF CAPS DO YOU OFFER?
A. We use safety caps on all of our
bottles. The standard
flat cap has a single safety
seal around the vase of the cap. The
sports cap
has a safety seal around the base
of the cap and around the base of the spout. The
sports cap also has a secure fitting
dust cap over the spout.
Colored
Caps are also Available
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5.
Q. CAN I MIX & MATCH?
A. Yes. Sizes and Different Labels may be mixed into
an Order. Please inquire.
6.
Q.
WHAT IS THE SHELF LIFE OF THE BOTTLED WATER?
A. Because of the purity of the water, the shelf
life of the bottled water is 2 + years.
We print a shelf life expiration on all bottles.
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7.
Q. ARE THE
LABELS WATER-PROOF?
A. Yes. We have different types of labels
to fit your needs. If needed, we can use our
water-proof
label, which all bottles can be completely placed in ice water without damage to the labels.
8.
Q. IS IT
EASY TO DESIGN A LABEL?
A. When working with Glacier Mountain's
professional Art Department it is. We'll work closely with
you from
start to finish.
Our Design
team will
guide you through this simple process, helping you
create the "perfect"
label and message for your new bottle.
You may also design your own label. Let us
know if you wish to do so and we'll let you know all the
technical specs to meet our high standards
and guidelines.
Table of
Contents
9. Q. WHO
APPROVES THE LABEL PROOF?
A. You do. You'll review the Proof we send
you and "approve" it before we continue further.
10.
Q. IS THERE A MINIMUM ORDER?
A. We offer a wide range of order
quantities from 24 cases to thousands of cases. For
specific
Quantities and Pricing,
contact us and we'll
be happy to learn more about your exact needs, then
promptly offer our best pricing to you.
Table of Contents
11.
Q. DO I
RECEIVE THE ENTIRE ORDER AT ONCE?
A. You'll decide if you want your
water delivered at once, or a partial shipment; to one
location
or to several locations. We also
deliver and ship on demand.
12.
Q. WHAT ARE THE CHARGES FOR CREATING PLATES AND LABEL
SET-UP?
A. There is a one-time charge
(up to $150) for creating plates and label set-up.
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13.
Q.
WHAT ARE THE PAYMENT TERMS?
A. All major credit cards are welcome.
We also accept company or personal checks. To begin, a
small down payment (up to 15% or $250) is charged to
cover the initial custom
design or artwork.
The
remaining balance will be charged upon your approval of the
Final Proof.
14.
Q. HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
A. Upon your approval of the label artwork, it takes around
2-3 weeks on average.
We also welcome Rush Orders (Shipped in as little
as 5 days!)
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15.
Q. DO YOU SHIP EVERYWHERE IN THE UNITED
STATES?
A. Yes, we ship to ALL 50 states. We also ship to Canada,
Mexico plus International Orders,
and have some of the lowest shipping rates offered
anywhere. Get your quote today!
For Questions or Customer Assistance -- Call
(800) 794-5657
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