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FAQ - Table of
Contents
1.
What size bottles do
you offer?
2.
How many bottles are in a case?
3.
What type of bottles do you have?
4.
What type of caps
do you offer?
5. Can I mix and match
different size bottles?
6.
How long is the shelf
life of the bottled water?
7.
Do you have
water-resistant labels?
8.
Is it easy to design
a label?
9. Who proofs the
labels?
10. Is there a minimum order?
11. Do I receive the entire order at
once?
12.
Are there any set-up fee's?
13. What are your Payment Terms?
14.
How long will
it take to receive my Order?
15.
Where do you deliver to?
1.
Q. WHAT SIZE BOTTLES DO YOU OFFER?
A. We offer 8oz, 12oz, 16.9oz (1/2
Liter), 20oz, 24oz, 1 Liter and 1.5 Liter Bottles.
We also produce 1-gallon and 2.5 gallon bottles.
2.
Q. HOW MANY BOTTLES ARE IN A CASE?
A. All Sizes (except 1 Liter) are packaged
24 bottles per case.
(1 Liter
bottles are packaged 12 bottles per case)
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3.
Q. WHAT TYPE OF BOTTLES DO YOU USE?
A. We use the highest-quality, 100% recyclable
PET bottles. Our Bottles
are completely safe,
and heavy-weight to ensure a professional look, feel
and durability.
4.
Q.
WHAT KIND OF CAPS DO YOU OFFER?
A. We use safety caps on all of our
bottles. The standard
flat cap has a single safety
seal around the vase of the cap. The
sports cap
has a safety seal around the base
of the cap and around the base of the spout. The
sports cap also has a secure fitting
dust cap over the spout.
Colored
Caps are also Available
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5.
Q. CAN I MIX & MATCH?
A. Yes. Sizes and Different Labels may be mixed into
an Order. Please inquire.
6.
Q.
WHAT IS THE SHELF LIFE OF THE BOTTLED WATER?
A. Because of the purity of the water, the shelf
life of the bottled water is 2 + years.
We print a shelf life expiration on all bottles.
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7.
Q. DO YOU
HAVE WATER-RESISTANT LABELS?
A. Yes. We have different types of labels
to fit your needs. If needed, we can use our water-
resistant label, which can be completely placed in ice water.
8.
Q. IS IT
EASY TO DESIGN A LABEL?
A. When working with Glacier Mountain's
professional Art Department it is. We'll work closely with
you from
start to finish.
Our Design
team will
guide you through this simple process, helping you
create the right
label and message for your needs.
You may also design your own label. Please
tell us if you wish to do so and we'll let you know all the
technical specs to meet our high printing standards
and all legal guidelines.
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Contents
9. Q. WHO
APPROVES THE LABEL PROOF?
A. You do. You'll review the Proof we send
you and "approve" it before we continue further.
10.
Q. IS THERE A MINIMUM ORDER?
A. We offer a wide range of order
quantities from 24-cases to thousands of cases. For
specific
Quantities and Pricing,
contact us and we'll
be happy to learn more about your exact needs, then
promptly offer our best pricing to you.
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11.
Q. DO I
RECEIVE THE ENTIRE ORDER AT ONCE?
A. You'll decide if you want your
water delivered at once, or a partial shipment; to one
location
or to several locations. We also
deliver and ship on demand.
12.
Q. WHAT ARE THE CHARGES FOR CREATING PLATES AND LABEL
SET-UP?
A. There is a one-time charge
for creating plates and label set-up. This will vary
depending on the
size of your order. Please request a
Quote today.
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13.
Q.
WHAT ARE THE PAYMENT TERMS?
A. All major credit cards are welcome.
We also accept company or personal checks. To begin, a
small initial payment (up to 25%) is charged to
cover the initial custom
design or artwork.
The
remaining balance will be charged upon your approval of the
Final Proof. Due to the custom
nature of a private label water order, all sales
are final.
14.
Q. HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
A. Upon your approval of the label artwork, it takes around
3-4 weeks on average.
We also welcome Rush Orders (Shipped in as little
as 5 days!)
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15.
Q. DO YOU SHIP EVERYWHERE IN THE UNITED
STATES?
A. Yes, we ship to ALL 50 states. We also ship to Canada,
Mexico plus International Orders,
and have some of the lowest shipping rates offered
anywhere. Get your quote today!
For Questions or Customer Assistance -- Call
us today:
(800) 794-5657
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